Delivery & Returns
We expect to ship orders placed by 12 noon on the same day.
We work with a number of different couriers depending on the order weight.• UK Standard 3-5 Day Delivery: FREE (75% of orders have been delivered within 3 days)
• UK 2 Day Delivery: £4.90
• UK Next Day Delivery: £7.90
• Europe Standard 7-10 Day Delivery: FREE
• Europe Express 2-4 Day Delivery: £5.90
• USA & Australia Standard 7-14 Day Delivery: £5.90
• USA & Australia Express 3-5 Day Delivery: £9.90
• Rest of World 14-21 Day: £19.90
We have no-quibble 14 days return policy. Returns are FREE, if you post your item within 3 working days from the day you receive it. Please fill in the returns form before returning your item and get your pre-paid label for FREE postage. Please note that we do not offer free returns for all international orders and any clearance items.
Please make sure we receive your returned items, within 14 days from the day you receive them, to be refunded via the original payment method. Please note that If you choose a gift card for your return instead of a full refund, we'll send you a gift card for 100% of the cost of your item AND an extra 10% use on your next order.
You can return your item in 14 days if it is not worn, washed and perfumed. Tags should not be removed. We cannot accept returns if the items do not have a suitable resale condition. After we inspect the item, your full refund will be issued.Please note that delivery charges are non-refundable except in cases of wrong delivery. The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way! You should contact us before returning the item.